Lesson 6.6 — Seven-Day RTO Practice Plan
| Day | Focus | What to do |
|---|---|---|
| Day 1 | Cue spotting | Do 5 mini-scenarios. Your only task is to identify and explore the cue. |
| Day 2 | Natural empathy | Ban your favourite empathy phrase. Respond specifically to what the patient says. |
| Day 3 | ICE organically | Practise discovering ideas, concerns and expectations without asking the three stock questions. |
| Day 4 | Sharing information | Practise chunk-check-response explanations for three common GP topics. |
| Day 5 | Disagreement | Role-play refusal, demands and frustration. Understand first; negotiate second. |
| Day 6 | Full cases | Do three 12-minute cases and score yourself using the Examiner-Lens Calibration table. |
| Day 7 | Light review | Use the Final 24-Hour Toolkit. Practise openings, one difficult moment and one closing — then stop. |
Closing Thought
What has this patient told me that should change the way I communicate, explain or plan?
If the answer is “nothing”, you may be performing a generic consultation. If the answer is specific — their fear, work, family, beliefs, previous experience, priorities or practical barriers — you are much closer to genuine Relating to Others.