About This Course
Relating to Others (RTO) is not a separate two-minute section of an SCA case. RCGP describes it as a domain that runs throughout the consultation. At passing level, candidates are expected to communicate in a person-centred way, show ethical awareness, and adapt their consultation approach to reach shared understanding.
This course does not give you a script to memorise. The example phrases are options. Your goal is to understand the function of the response, then say it in language that sounds like you.
The SimsBuddy RTO Rule
Listen to the story. Notice the cue or preference. Explore what it means. Respond to the person, not the checklist. Then use what you learned when you explain, negotiate and plan.
What Examiners Are Broadly Looking For
- Active listening and appropriate responses to verbal and non-verbal cues.
- Curiosity about the patient’s agenda, beliefs, preferences and psychosocial context.
- Explanations adapted to the patient rather than delivered as a generic lecture.
- Respect, sensitivity, non-judgement and awareness of autonomy.
- Ownership of decisions while recognising limitations and involving the patient appropriately.
- Flexible communication rather than a rigid consultation formula.
RCGP’s 2024/25 annual report also shows why this deserves deliberate practice: RTO feedback commonly concerned insufficient exploration of agenda/preferences, inadequately shared or adapted explanations, and insufficient communication skills including cue response and active listening.
Educational resource for SCA preparation. Not an official RCGP publication. Clinical decisions should follow current guidance and local pathways.