Lesson 7.2 — Five Visual RTO Maps
Patient says / shows something meaningful → Notice it → Decide: explore now or signpost and return → Clarify meaning → Use it later.
Emotion or burden → Pause → Acknowledge specifically → Explore if useful → Do not immediately bury the moment under another checklist question.
What I think → Why I think it → What it means for you → Pause/check → Answer reaction → Continue.
Patient priority + clinical safety + realistic options → compare → professional recommendation → negotiate → agree → check feasibility.
Do not argue first → understand the reason → acknowledge → explain your concern → negotiate safe alternatives → respect autonomy → safety-net.