Module 2 Introduction

Module 2: The Consultation Toolkit

Module 2: Building Your Complete Consultation Toolkit

Module 1 gave you the map. Module 2 gives you everything you need to execute it. The first lessons cover the universal skills that apply to every station. The later lessons show how to adapt the same framework for each specialty and station type.

Module Introduction

Lesson	Core Skills
2.1 — Opening	Full opening protocol including GMC number. Adapt opening line to doctor's plan vs patient's plan. Handle 8 challenging opening scenarios. Structured telephone opening. Signposting.
2.2 — History Taking	SOCRATES for pain. FODPARA for non-pain symptoms. PMAFTOSA for background history, with DESA for social history. Universal red flags including FLAWS for cancer.
2.3 — ICE and Empathy	ICE woven naturally throughout — not bolted on. Acknowledgement, validation, normalisation. Silence is allowed.
2.4 — Diagnosis and Management	Tell-Ask-Explain-Check. Plain language. 4-step management plan. Cancer referral phrasing. Shared decision-making.
2.5 — Safety Netting and Time Management	Specific safety-netting (what, why, what to do). Follow-up timing. 4-minute rule. Safety-net first when time is short.
2.6 — Medical Add-Ons	System-specific questions for Cardio, Resp, GI, Neuro, MSK, Endocrine, Renal, Dermatology.
2.7 — Obs/Gyn and Paediatrics	Menstrual history + GPAL. Age-adapted paediatric consultation. Milestones. Safeguarding lens.
2.8 — Psychiatry and Consultation Stations	Psychiatric history, MSE (8 domains), risk assessment. Consultation stations: check what they know, chunk and check, ICE, SDM, safety-net.

Module 2: The Consultation Toolkit

Module 2: Building Your Complete Consultation Toolkit

Module Introduction

Lesson	Core Skills
2.1 — Opening	Full opening protocol including GMC number. Adapt opening line to doctor's plan vs patient's plan. Handle 8 challenging opening scenarios. Structured telephone opening. Signposting.
2.2 — History Taking	SOCRATES for pain. FODPARA for non-pain symptoms. PMAFTOSA for background history, with DESA for social history. Universal red flags including FLAWS for cancer.
2.3 — ICE and Empathy	ICE woven naturally throughout — not bolted on. Acknowledgement, validation, normalisation. Silence is allowed.
2.4 — Diagnosis and Management	Tell-Ask-Explain-Check. Plain language. 4-step management plan. Cancer referral phrasing. Shared decision-making.
2.5 — Safety Netting and Time Management	Specific safety-netting (what, why, what to do). Follow-up timing. 4-minute rule. Safety-net first when time is short.
2.6 — Medical Add-Ons	System-specific questions for Cardio, Resp, GI, Neuro, MSK, Endocrine, Renal, Dermatology.
2.7 — Obs/Gyn and Paediatrics	Menstrual history + GPAL. Age-adapted paediatric consultation. Milestones. Safeguarding lens.
2.8 — Psychiatry and Consultation Stations	Psychiatric history, MSE (8 domains), risk assessment. Consultation stations: check what they know, chunk and check, ICE, SDM, safety-net.

Navigation

Module 2: The Consultation Toolkit

Module 2: Building Your Complete Consultation Toolkit

Module Introduction

Module 2 Introduction

Module 2: The Consultation Toolkit

Module 2: Building Your Complete Consultation Toolkit

Module Introduction